California Privacy Rights

If you are a consumer and live in California, you have the right under the California Consumer Privacy Act (CCPA) to request certain information from certain businesses that collect personal information from you. In regard to consumers, we are generally a service provider of the merchants with whom you interact (for example, we’re a service provider of the restaurant where you paid for lunch with a debit or credit card), with the exception of some direct interactions with consumers through PayLink. Where we are a service provider, we believe the merchant is the “business” under the CCPA and you can exercise your CCPA rights directly with the merchant. As a California consumer, you have the right to Notice at Collection, to submit Requests to Know and Requests to Delete and to request Do Not Sell My Personal Information, to a business.

To review a complete overview of the rights that the CCPA gives to California consumers that you may be able to exercise if you are a California consumer from whom we, acting as a business, have collected personal information, click here.

How to Submit a Request to Know, Request to Delete, or Request Do not Sell My Personal Information

To the extent we act as a merchant’s service provider (for example, when we process your debit or credit card payments on their behalf), you can exercise your CCPA rights directly with the merchant(s) you use. To exercise any rights directly with us, please follow the links below:

Request to Know

Request to Delete

Do Not Sell My Personal Information

The CCPA requires that we verify the identity of each person who makes a request. We may request additional identifying information to help us to verify your identify or to assist us in responding to your request.

Authorized Agents

Consumers have the right to use an authorized agent to make requests. If you are making a request through an authorized agent, you are required to provide the authorized agent signed permission, verify your own identity with Payment Logistics, and directly confirm with Payment Logistics that you provided the authorized agent permission to submit the request. These requirements do not apply when a consumer has provided the authorized agent with a valid power of attorney.

Right of Non-Discrimination

If you are a California consumer, you have the right to not be discriminated against if you exercise these privacy rights under the CCPA. A business cannot discriminate against you, deny, charge different prices for, or provide a different quality of goods or services if you choose to exercise these rights. We do not discriminate in any way against any consumers exercising privacy rights under the CCPA or other state or federal laws or regulations.

How We Use Personal Data

We use your personal data for providing our services, research and development, marketing, complying with laws, fraud prevention, and to create anonymous data. For more information about how we use your personal data, click here.

Categories of Information We May Collect

Below is a list of the categories of information we may collect. For more information about the information we collect from Merchants, Customers, and Business Partners, click here.

  1. Names
  2. Postal and physical addresses
  3. IP address
  4. Email
  5. Phone numbers, including but not limited to mobile numbers
  6. Customer account information or identifier
  7. Payment-related information, including bank account and/or credit card information
  8. Purchase history
  9. Date of birth
  10. If an employee of a merchant, service provider, or other business with whom we transact business, we may collect an employee identification number and information relating to your role, such as job title, wage rate, and hours worked
  11. Voice recordings if you call us and receive notification that the call may be recorded
  12. Information pertaining to internet or network activity, such as interaction with one of our products, apps, software or website

How We Share Your Personal Data

For information about how we share your personal data, click here.

Contact for More Information

To review our general privacy policy or for contact information if you have questions about our privacy policy practices, click here.